Privacy Policy
At Stormie Keepsakes, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with us.
1. Information We Collect
We may collect the following types of personal information from you:
- Personal Identification Information: Name, email address, phone number, shipping and billing address, and payment information.
- Order Information: Details related to your purchase, including the products ordered, payment method, and transaction history.
- Technical Information: IP address, browser type, device information, and website usage data collected via cookies or similar tracking technologies.
2. How We Use Your Information
We collect and use your personal information for the following purposes:
- To process and fulfil your orders, including payment processing and shipping.
- To communicate with you about your order status, account updates, and promotional offers (if you have opted in).
- To improve our website, services, and customer experience.
- To comply with legal obligations and prevent fraudulent transactions.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to others. However, we may share your information with trusted third parties for the following reasons:
- Service Providers: To fulfil orders, deliver products, and process payments (e.g., shipping couriers and payment processors).
- Compliance with Laws: To comply with applicable laws, regulations, or legal processes.
- Business Operations: If we undergo a business transaction, such as a merger or acquisition, your personal information may be transferred as part of that process.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed 100% secure. If you believe your data has been compromised, please contact us immediately at info@stormiekeepsakes.co.nz.
5. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, analyse website traffic, and tailor our content to your preferences. By using our website, you consent to the use of cookies. You can manage your cookie preferences through your browser settings.
6. Your Rights
You have the following rights concerning your personal information:
- Access: Request access to the information we hold about you.
- Correction: Update or correct inaccuracies in your information.
- Deletion: Request the deletion of your information, subject to legal obligations.
- Opt-Out: Unsubscribe from promotional emails by clicking the “unsubscribe” link in any email or contacting us directly.
To exercise these rights, please email us at info@stormiekeepsakes.co.nz.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before sharing your information.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be updated at the top of the policy. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Stormie Keepsakes
Email: info@stormiekeepsakes.co.nz
Thank you for trusting Stormie Keepsakes with your cherished memories.
